Good to know before you come.

Booking policies

Rescheduling & cancelling

Please let us know as early as possible if you need to change or cancel — long braid appointments block hours in the diary that someone else could use.

Running late

Message or call us straight away. If you're very late we may need to shorten the style or move your appointment so the next client isn't kept waiting.

Guests

Parents are welcome to stay with children. For other guests, please ask when you book.

Colour

A patch test is needed before colour services.

Braid & weave prep guide

• Arrive with hair washed, blow-dried and detangled unless we've agreed a wash at the salon.
• Bring the right hair. Message us before you buy — we'll tell you the type, colour and number of packs or bundles.
• Plan for the time. Bigger, longer styles take several hours — bring a charger, a snack, something to watch.
• Tell us about your scalp. Sensitivity, allergies or thinning edges — we'll adjust tension and products.

Aftercare

See our takedown & aftercare guide.